Detecting and reporting scams

There has been a rise in scammers impersonating Clari, and fraudulently collecting personal data from victims and/or requesting that victims deposit money. We want to assure you that Clari takes fraud very seriously. 

How to protect yourself against impersonation scams

• Legitimate Clari communications will never request your bank details, passwords, or other sensitive personal information (via email, whatsapp, telegram, or text message).  If someone claiming to represent Clari has asked for such details, it is not legitimate. Do not provide any information.
• Clari will never ask you to deposit or transfer money to Clari.  If someone claiming to represent Clari has asked you to send them money, it is not legitimate.  Do not send them money.
• Clari’s applications are explicitly provided through our official platform at clari.com.  If someone claiming to represent Clari recommends an application outside of our official platform, it is not legitimate. Do not proceed with any downloads.
• If you’re communicating with someone who claims to represent Clari, make sure the email is coming from an @clari.com email address. If you’re communicating with someone via text or WhatsApp, ask to communicate via their official @clari.com email address.
• When in doubt, do not share your personal or financial details, until you’ve confirmed the authenticity of the communications. 

What to do if you’ve been victimized by a possible scam

• If you have shared financial information or provided funds please contact your bank to report the fraudulent transfers, and notify your local police to file a report.
• If you’re located in the United States, report the scam to the Federal Trade Commission (FTC) by visiting their website "ReportFraud.ftc.gov" or calling their consumer response center at 877-FTC-HELP (877-382-4357)
• If you’re located in Europe, please reference this site to find where to report the cyber crime in your jurisdiction.
• If you’re located elsewhere in the world, contact your local law enforcement and/or the responsible government agency.
• Fill out the form shown on this page, to provide additional information about the scam.

While we are sympathetic to your distress, we have not collected any funds from you, and have no such funds to return to you. 

We encourage anyone that’s been impacted by a scam to provide any additional information via the intake form on this page, which might help us investigate this issue and work to remove the fraudulent websites.

You may also want to take further precautions such as changing your bank account information, passwords, or any other details that may have been exposed to the scammers.